Your privacy is our priority. This document clearly explains how tekan88 collects, uses, stores and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We invest in best-in-class security infrastructure so you can play with complete peace of mind.
All data transmitted between your device and tekan88 servers is protected using industry-standard 256-bit SSL encryption. Your personal and financial information cannot be intercepted or read by any third party.
Only authorised personnel with a legitimate business need may access user data. All access is logged and continuously monitored to detect any unusual activity.
Tekan88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data handling practices have been reviewed to ensure full compliance with local law.
Tekan88 has never and will never sell, rent or trade users' personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.
Tekan88's security system operates around the clock without interruption. Any intrusion attempts or suspicious activity are automatically detected and blocked before they can affect user data.
You have the right to request a copy of your personal data, correct inaccurate information, or request deletion at any time. Requests will be processed within 14 business days.
This Privacy Policy outlines Tekan88's commitment to protecting your personal data. By using our platform, you agree to the practices described in this document. Please read carefully before registering.
Tekan88 collects various types of information from users for specific and legitimate purposes. We only collect data that is strictly necessary to provide you with the best service. The following are the main categories of data we collect:
When you register a tekan88 account, we collect basic information such as your full name, identity card or passport number, date of birth, email address, mobile number and current residential address. This information is required to verify your identity and comply with KYC (Know Your Customer) requirements under Malaysian law.
To process deposits and withdrawals, we collect information related to your bank account or eWallet, including bank name, account number and account holder name. We do not directly store credit or debit card numbers — all card transactions are processed through a licensed payment processor that complies with PCI DSS standards.
We automatically collect technical information when you use the tekan88 platform, including:
If you contact the tekan88 customer support team via live chat, email, or other channels, we will retain records of that communication for the purposes of complaint resolution, staff training, and service improvement.
We will never request sensitive information such as your full password, bank PIN, or OTP through any communication channel. If you receive such a request, please report it to our security team immediately.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, IC number, date of birth | KYC Verification & Registration |
| Contact | Email, phone number | Communication & Notifications |
| Financial | Bank account, eWallet | Deposit & Withdrawal |
| Technical | IP, device, browser | Security & Analytics |
| Transactions | Deposit history, wagering | Compliance & Reporting |
Tekan88 uses collected personal data solely for legitimate and stated purposes. We will not use your data for any other purpose without first obtaining your consent.
Your data is primarily used to enable us to deliver the full tekan88 platform experience — including account registration processing, identity verification, deposit and withdrawal processing, access to games, and effective customer support.
Usage data and technical information are actively used to detect, investigate, and prevent fraud, hacking, money laundering, and any misuse of the platform. This includes monitoring unusual transaction patterns and identifying suspicious login attempts.
As a platform operating legally in Malaysia, we are required to retain certain records and submit reports to the relevant authorities when mandated by law. This includes obligations under the PDPA 2010, the Anti-Money Laundering Act and other applicable regulations.
Usage analytics data helps the Tekan88 technical team understand how users interact with the platform, identify technical issues, and make continuous improvements to the overall user experience.
With your consent, we will send account-related notifications, exclusive promotions, bonus offers, and platform updates via email or SMS. You may opt out of marketing communications at any time through your account settings.
Tekan88 does not use your data to make automated decisions that have a serious impact on you without human intervention. All important account-related decisions involve manual review by our team.
Tekan88 processes your personal data on a valid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). Depending on the type of processing, different legal bases may apply:
Tekan88 understands that your trust depends on how we handle data sharing. We practise data minimisation and only share information that is strictly necessary.
We may share necessary data with third-party service providers who assist us in platform operations, including licensed payment processors, KYC and identity verification service providers, cloud and server infrastructure providers, and customer support service providers. All such providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
In certain circumstances, Tekan88 may be required to disclose user information to government authorities, regulatory bodies, or law enforcement when mandated by Malaysian law or a valid court order.
Tekan88 will not sell, rent, lend or disclose your personal data to advertisers, data brokers, third-party marketing companies or any other entity for commercial purposes. This is a non-negotiable commitment.
Tekan88 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, we will retain certain data for the period prescribed by Malaysian law — typically between 5 to 7 years for financial and transaction records — before that data is securely deleted or anonymised.
Tekan88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include:
Tekan88 user data is stored in secure data centres located in the Asia Pacific region. Should data need to be transferred outside Malaysia, we ensure that an equivalent level of protection is applied in accordance with the requirements of PDPA 2010.
In the event of a data breach that seriously affects your personal information, tekan88 is committed to notifying you and the relevant authorities within the timeframe prescribed by law, and to taking immediate remedial action.
Tekan88 uses cookies and similar tracking technologies to enhance user experience, analyse platform usage and ensure essential functions run smoothly.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality or your experience on the Tekan88 platform.
Under Malaysia's Personal Data Protection Act 2010 and Tekan88's privacy policy, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete personal information in our records.
Request deletion of your personal data when it is no longer needed or if you withdraw your consent.
Object to the processing of your data for specific purposes, including direct marketing, at any time.
Request your data in a structured format that can be easily transferred to another platform.
Request that we restrict the processing of your data in certain circumstances while your claim is being investigated.
To exercise any of the above rights, contact our data protection team via live chat on the platform or tekan88's official email. Requests will be processed within 14 business days. For more complex cases, this period may be extended to 30 days with prior notice given to you.
The tekan88 platform is strictly for adults aged 18 and above. We do not intentionally collect, store or process any personal data from individuals under the age of 18.
All account registrations require age verification through a strict KYC process. If we find that a child's personal data has been inadvertently collected, we will take immediate action to delete that data and close the account without any delay.
If you discover that someone under the age of 18 has registered a tekan88 account, please contact our customer support team immediately so that appropriate action can be taken.
Tekan88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements. Any significant amendments will be communicated to you via in-platform notification or email at least 14 days before the changes take effect.
Continued use of the tekan88 platform after an amendment notice has been issued is considered your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.
This Privacy Policy was last updated on January 2026. Previous versions of the Privacy Policy are available upon request through our customer support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the tekan88 data protection team is ready to assist you.
You can reach us via:
For complaints that cannot be resolved internally, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or other relevant authorities.
Tekan88 is committed to addressing every privacy-related enquiry and complaint seriously and within a reasonable timeframe. Your satisfaction and trust are our top priority.
Your personal data is fully protected. Register an account today and enjoy a safe, fair, and fun gaming experience alongside the millions of Malaysian users who have trusted Tekan88.